Terms of Service

Welcome to Laplime. By using our website and services, you agree to the following terms:

1. General

  • By accessing or using this website, you agree to be bound by these Terms of Service.
  • We reserve the right to update or change these terms at any time without prior notice.

2. Products and Services

  • All products are subject to availability. We strive to ensure accurate information, but we do not guarantee that product descriptions or prices are free of errors.
  • We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.

3. Order and Payment

  • All orders are subject to acceptance and availability. We reserve the right to cancel orders at our discretion.
  • Payments must be completed before orders are processed. We accept e-wallet & FPX.
  • Prices are displayed in MYR and include applicable taxes unless otherwise stated.

4. Shipping and Delivery

  • We offer shipping to Klang Valley. Shipping times and fees may vary based on your location.
  • We are not responsible for delays caused by unforeseen circumstances, such as customs processing or courier issues.
  • If an item is lost or damaged during shipping, please contact us within 7 days of receiving your order.

5. Returns and Refunds

  • We accept returns within 7 days of delivery for unused and undamaged products.
  • To initiate a return, please contact our customer service. Refunds will be processed within 7~14 days after receiving the returned item.
  • Sale items and personalized products are non-refundable.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Laplume and protected by intellectual property laws.
  • You may not use any content from our website without our express written permission.

7. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • In no event shall our liability exceed the amount paid by the customer for the product in question.

8. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of Malaysia.

10. Contact Us

  • If you have any questions about these Terms of Service, please contact us at support@laplume.biz

By using our site, you acknowledge that you have read and understood these terms and agree to be bound by them.